Frequently Asked Questions
Everything you need to know about shopping with Pigeon India
How long does it take for my order to be delivered?
We typically process orders within 24-48 hours. Depending on your location in India, delivery usually takes between 3 to 7 business days.
What is Pigeon India's return and exchange policy?
We offer a 15-day easy return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
How do I find the right size for me?
Every product page includes a detailed 'Size Guide' with measurements in inches and centimeters. We recommend comparing these measurements with a similar garment you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI (including Google Pay and PhonePe), Net Banking, and Cash on Delivery (COD) for most pin codes.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email and SMS with a tracking link and a unique AWB number to monitor your package in real-time.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to different screen calibrations and lighting during photography, slight color variations may occur.